Islander
Frequently Asked Questions
-
Our ties will fit most teenagers or adults and can be worn on men as tall as 6'10" when using a single or four-in-hand knot.
-
For taller men we always suggest tying a single knot vs a double windsor so that the tie still hangs at the right length. The back/tail end of the tie will be a little shorter than normal, but it won't affect how the front of the tie looks. We've seen our ties worn by men as tall as 6'10" without any problems.
-
While we do not have child ties, you might be able to use an adult tie for them. We've had people use adult ties for kids as young as 3 since we don't offer child sizes.
You can tie the tie to fit their length and then simply hide the back/tail end of the tie using the loops on the back, one of our tie bars, etc. Another option is to purchase an adult necktie or bow tie and have a tailor in your area size it down to fit. We've had customers do this before with a lot of success.
-
All US orders will be shipped and delivered via United States Postal Service (USPS) as First-Class Mail. US First-Class Mail orders are processed and shipped within 4-6 business days, depending on the city of destination. read more
Processing/Delivery time
We do not process or ship orders on Saturday, Sunday, or major Holidays. Orders placed before 8am MST will be processed for shipping the same business day; orders placed after 8am MST will be processed for shipping the following business day.
-
All purchases placed during our warehouse clearance sale are considered FINAL SALE and cannot be returned.
If you are not 100% satisfied with your purchase, it may be returned within 14 days of the order date for a refund or 60 days for an exchange or store credit.
-
We offer FREE exchanges for 60 days from the order date. We provide you with a prepaid return label, and we will also ship out your exchange order for FREE.
When returning for a refund, you will receive a prepaid return label. We charge a $5.99 handling fee per order for returns.
If you are not 100% satisfied with your purchase, it may be returned within 14 days of the order date for a refund or 60 days for an exchange or store credit.
-
We provide each customer with a tracking link for all shipments so that you can follow your order status online. Delivery times are estimates and are not guaranteed due to possible delays at the post office outside of our control.
If you experience shipping delays please first contact your local USPS office with your tracking number. If that does not resolve your issue, email us with your order number and we will be happy to look into your order.
-
Yes, we can provide ties for all events and occasions. Contact us for more information